Location: The Creatory, Linden (Johannesburg) & offsite events

 

Are you an organised, people-loving go-getter with a passion for creativity and retail? The Creatory is looking for a Studio Assistant to support our Art Café, our team, and the day-to-day running of our studio and events – and help create unforgettable creative experiences for our guests.

 

About The Creatory

The Creatory is a vibrant creative space & sanctuary where individuals, families, and corporates come to relax, explore creativity, and engage in creative workshops, paint-and-sip events, and ceramic painting experiences. As we grow, we are looking for a reliable, energetic team member to support our studio, Art Café, and events, while ensuring an exceptional guest experience.

 

Must-Haves (Non-Negotiable)

We’re looking for a friendly, organised, and sales-driven studio assistant with a passion for the creative retail industry. Please only apply if you meet ALL of the following:

•    Previous retail, customer service, or hospitality experience – you know how to look after guests and create a great in-store experience.
•    A passion for the creative retail industry – we are a very retail-orientated studio, so you’ll enjoy guest interaction and promoting our workshops and in-store products.
•    Confidence with groups – comfortable speaking to, guiding, and assisting groups at workshops and events.
•    Strong computer skills – comfortable using email, booking systems, POS software, and general admin tools.

•    Thrives in a fast-paced environment: comfortable juggling multiple tasks at once, staying calm under pressure, and keeping everything running smoothly on busy days.
•    Valid driver’s licence & own transport – a must for travel to off-site events, supplier collections, and other business needs.
•    Available weekends & occasional evenings – a must, as most of our workshops and events take place over weekends.
Applications that do not meet these requirements will not be considered.

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*Applications that do not meet these requirements will not be considered.

 

It Would Be Great If You Are...

• Neat, organised & detail-oriented – you take pride in a tidy, well-structured space and can juggle multiple tasks.

• Efficient & productive – able to manage admin and tasks promptly and accurately, delivering quality results consistently.

• A team player – you enjoy working as part of a team and coordinating with others.

• Eager to learn – enthusiastic about growing your skills and attending training sessions.

• Creatively inclined – any creative skills, knowledge, or background are a plus, but not essential.

• Based in or near Linden, Randburg, or surrounding areas – not a requirement, but it makes early weekend starts and off-site travel much easier.

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More about the role:

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Key Responsibilities

1. Art Café & Guest Experience
•    Run and support our Art Café – welcoming guests and guiding them through ceramic painting and other walk-in activities.
•    Help guests choose their pieces, materials, and colours, ensuring a positive and engaging experience.
•    Handle guest queries, payments, and in-store sales, providing excellent service and support.
•    Promote and encourage sales – including workshop sign-ups, in-store products, and other Creatory services.

2. Team Support, Set-Ups & Events
•    Support the team day-to-day – being a reliable extra pair of hands wherever needed.
•    Take charge of set-ups and clean-ups for workshops, Art Café sessions, and events.
•    Host, coordinate, and assist with in-studio workshops, as well as corporate and private events.
•    Assist in overseeing guest artists and the workshops they offer, according to The Creatory’s schedule.
•    Travel to off-site events with materials as required.

3. Studio Upkeep, Stock & Admin
•    Keep the studio neat, tidy, organised, and welcoming at all times.
•    Manage stock – monitoring levels, keeping materials and supplies organised, and replenishing as needed.
•    Carefully package guests’ ceramic items, as well as orders for shipping.
•    Handle day-to-day admin, including emails, calls, client notifications, and bookings.
•    Attend training, courses, and upskilling sessions to stay up to date with new techniques and offerings.

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*The above is an indication of the basic duties, but is not limited to the above.

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Working Hours

• Tuesday – Friday: 09h00 – 17h00

• Saturday & Sunday: 09h00 – 17h30

Mondays off + 2 weekends off per month

Occasional evening / additional hours & weekends will be required for special events.

*Please note: weekend and evening availability is a requirement of this role, not optional. A Flexible nature is key.

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Monthly Salary: To be discussed

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Why Join The Creatory?

• Be part of a creative, inspiring, and growing brand.

• Work in a vibrant and creative environment.

• Learn and grow with ongoing training and upskilling.

• Be involved in exciting events and workshops.

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How to Apply

Only applications submitted via the link below will be considered. As part of your application, you will be asked to submit:

• A short intro video (60–90 seconds) - In your video, please tell us:

  • About you – your name, where you’re based, and a little about yourself.

  • Your experience – your retail, customer service, or hospitality experience, and what you enjoyed most about it.

  • Why The Creatory? – why this role excites you, and what you enjoy about working with people in a creative retail space.

  • Going the extra mile – tell us about a time you went above and beyond for a customer.

 

A simple phone video is perfect – no editing needed.

(Do not submit via email as your application will not be considered.)

 

Selection Process

• Step 1: Online application, including your portfolio and video.

• Step 2: Shortlisted candidates will be invited for an interview at the studio.

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Applications close on: 28 October 2026

* Interviews will start immediately, and applications may close early once the right candidate is found – so we encourage you to apply as soon as possible.